All your questions about pj66, answered in one place

Betting limits for table games at pj66 vary by game and by table. Each table clearly displays a minimum and maximum bet amount, so you can check before joining. Lower-limit tables are available for new players, and high-limit options are also available for experienced players.

In roulette, a ball is released onto a spinning wheel and you bet on the number or color where the ball lands. You can place different types of bets — a specific number, red or black, odd or even, and more. Betting on a specific number pays more but has lower odds, while betting on a color has better odds but a smaller payout.

Yes, pj66's live casino is fully mobile-friendly. You can play directly from the browser of any Android or iOS smartphone or tablet — no separate app download needed. With a good internet connection, the video stream runs smoothly and the full gaming experience is just like on desktop.

Yes, in live dealer games a trained human dealer runs the game live via video stream from a studio. You can watch cards being dealt or the roulette wheel spinning in real time on your screen. pj66 uses live studios from top providers like Evolution Gaming and Ezugi, giving you the feel of a real casino.

In baccarat, you place a bet on one of two sides — "Player" or "Banker". The hand whose card total is closest to 9 wins. Tens and face cards count as zero. Betting on a "Tie" is also possible but the odds are lower. It is a simple, fast-paced game that is quite popular among new players.

The pj66 support team is available 7 days a week, 24 hours a day. Day or night, public holidays or festivals — whenever you have a problem, you can reach us via live chat or email. There are no set office hours, so you can get help with any urgent question while you are playing.

The pj66 support team can assist in both Bengali and English. This arrangement was made with Bangladeshi players in mind, so that no one faces a language barrier. Write in Bengali and you will get a reply in Bengali; write in English and you will get a reply in English.

pj66 has two main support channels. The first is live chat — you can speak directly with a representative through the chat window on the website. The second is email — send the details of your issue to [email protected] and receive a prompt reply. Both channels are active around the clock.

To get a faster resolution, keep the following information handy: the email address or username registered to your account, the approximate time the issue occurred (BST), a transaction ID or reference number if the issue is payment-related, and attach a screenshot if you have one. This helps the support team verify your case quickly.

There are some signs to watch out for: spending more than your budget, an urge to bet more to recover losses, feeling restless when not playing, hiding your gaming from family or friends, and difficulty focusing on daily tasks. If you notice these signs, take a break right away and seek help if needed.

On pj66's responsible gaming page (Responsible Play) you will find various self-help tools. You can also speak directly with our support team to request a self-exclusion or cooling-off period. For professional mental health support, you can also access recognized counseling services available in the country.

pj66 is for players aged 21 and above only. Minors are strictly prohibited from opening an account or playing games. Age is verified during registration and identity verification. pj66 reserves the right to suspend any account suspected of being used by an underage person.

Yes, pj66 offers the option to set deposit limits as part of responsible gaming. You can set a maximum daily, weekly, or monthly deposit amount. Once activated, the limit takes effect after a short period; however, increasing the limit requires a waiting period to prevent impulsive decisions.

Cooling-off is a short-term break — your account is temporarily suspended for a period, typically a few days to a few weeks, during which you cannot log in. Self-exclusion is longer-term — your account can be closed for several months or permanently. Consider which one you need and activate it with the help of the support team.

Withdrawal requests at pj66 generally take 15 minutes to 2 hours to process. However, if identity verification (KYC) has not been completed for a first-time withdrawal, it may take a bit longer. Completing verification in advance means future withdrawals will be processed in the shortest possible time.

No, pj66's withdrawal system runs 24 hours a day, 7 days a week. Whether you request at 2 AM or on a Friday or Saturday, money typically arrives in your bKash, Nagad, Rocket, or Upay wallet within 15 minutes to 2 hours. Since these mobile wallets are not dependent on banking hours, they work at any time.

The minimum withdrawal amount at pj66 is ৳1,000. Withdrawal requests below this amount are not possible. However, if your account balance is ৳1,000 or more, you can withdraw at any time. Withdrawals can be sent to whichever mobile wallet you prefer — bKash, Nagad, Rocket, or Upay.

Yes, under pj66's rules withdrawals can only be made to a mobile wallet registered in the account holder's own name. Withdrawals to a bKash, Nagad, Rocket, or Upay number registered in someone else's name are not approved. This is an important rule to ensure financial security and prevent fraud.

To withdraw bonus winnings, the wagering requirement must be met. The wagering requirement for pj66's welcome bonus is 25 times the bonus amount — calculated on the bonus only, not the total balance. For example: if you receive a ৳1,000 bonus, the bonus winnings become withdrawable after placing ৳25,000 in bets.

"Pending" means the request is being processed. It is usually completed within 15 minutes to 2 hours. If more than 2 hours have passed, contact us via live chat or at [email protected] with your transaction details. If identity verification is still pending, completing it first will speed up the resolution.