Your Privacy Is Our Responsibility

1 Scope of Data Collection

pj66 collects only the personal information necessary to provide platform services, manage accounts, and comply with applicable regulations. We do not collect any unnecessary information.

1.1 Information You Provide Directly

Information you provide yourself when registering or using the platform:

• Full name and date of birth (for age verification — for users aged 21 and above only)
• Email address and mobile number
• Payment details — bKash, Nagad, Rocket, or Upay account numbers
• National ID card or passport details (when identity verification is required)
• Password and security question answers

1.2 Automatically Collected Information

When you log in to pj66 or browse the site, the following technical information may be collected automatically:

• IP address and device identifier information
• Browser type, operating system, and device model
• Date, time, and session duration of platform access
• Pages visited and navigation paths
• Data collected through cookies and similar tracking technologies

1.3 Transaction and Gaming Information

Your financial transactions, betting history, win/loss records, and bonus usage information are stored in our system. This information is used for account management, dispute resolution, and implementing responsible gaming policies.

2 Purpose of Data Use

pj66 uses your information only for the legitimate purposes listed below. We never sell your information to third parties for advertising purposes without your consent.

2.1 Service Operation and Improvement

• Creating, verifying, and managing your account
• Processing transactions related to deposits, withdrawals, and bonuses
• Ensuring the technical operation of the gaming platform
• Analysing and improving the user experience

2.2 Security and Compliance

• Detecting and preventing fraud, money laundering, and unauthorised access
• Age verification — ensuring services are provided only to users aged 21 and above
• Implementing responsible gaming policies and taking addiction prevention measures
• Meeting legal obligations and protecting investor information

2.3 Communication and Support

• Providing customer service via 24/7 live chat and email
• Sending transaction confirmations and important service notifications
• Sending relevant promotional information where you have given permission

3 Data Sharing and Disclosure

pj66 is very careful about protecting the privacy of your personal information. We do not share your information with any third party except in the limited circumstances below.

3.1 Service Provider Partners

A limited amount of relevant information is shared with mobile banking services such as bKash, Nagad, Rocket, and Upay for payment processing. These partners act only in accordance with our instructions and maintain their own security measures.

3.2 Legal Requirements

Information may be disclosed when necessary to comply with court orders, legitimate requests from investigative authorities, or applicable legal obligations. Even in such cases, we provide only the minimum information required.

3.3 Business Transfers

In the event of a business merger, acquisition, or asset transfer, user information may pass to the receiving party. However, we will notify you before any such change takes place.

Important: Under no circumstances do we sell your information to advertisers, data brokers, or any other commercial third party.

4 Data Protection Technology

pj66 uses industry-standard technology to protect your information. As a secure and reliable platform, we ensure the following security measures:

• SSL Encryption (SSL/TLS): All information exchanged between your browser and our servers is protected by 256-bit SSL encryption.
• Secure Password Storage: Your password is never stored in plain text; a one-way hashing algorithm is used.
• Two-Factor Verification: An additional verification process is active during account login and withdrawal requests.
• Firewall and Intrusion Detection: Round-the-clock network monitoring and cyber-attack prevention measures are in place.
• Restricted Access: Among our staff, only those who need it can access user information.
• Regular Security Audits: Regular security assessments are conducted by third-party experts.

However, no method on the internet is one hundred percent secure. You are therefore advised to use a strong, unique password and never share your login details with anyone.

5 Cookie Policy

The pj66 platform uses cookies and similar technologies. Cookies are small text files stored on your device that help the site function.

5.1 Essential Cookies

These ensure the core functionality of the site — such as maintaining your login session, validating security tokens, and remembering language preferences. Disabling these cookies may cause the site to not work properly.

5.2 Functional Cookies

These cookies are used to remember your previous preferences and settings, making your experience easier and more personalised.

5.3 Analytics Cookies

Anonymous analytics data is collected to understand which parts of the site are used most and to improve the quality of the service.

You can control cookies by changing your browser settings. However, disabling certain cookies may limit some features of pj66.

6 Data Retention Period

How long your personal information is retained depends on the purpose and applicable legal requirements.

• Account Information: Retained while your account is active and, after closure, for a set period to meet legal requirements.
• Transaction Records: Financial transaction information is retained for the long term in accordance with legal obligations.
• Technical Logs: Server logs are kept for a limited period for security and technical reasons.
• Marketing Communications: You are removed from marketing lists immediately upon withdrawing your consent.

When information is no longer needed, it is securely deleted or anonymised.

7 Your Rights

pj66 respects the data-related rights of all its members. You have the following rights:

7.1 Right to Access

You may request to know what information we hold about you. This information will be provided on the basis of verified identity.

7.2 Right to Correction

If your account contains incorrect or incomplete information, you may request a correction. In many cases you can also update your information directly from your account settings.

7.3 Right to Deletion

In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal obligations or ongoing disputes.

7.4 Right to Restrict Processing

In certain cases you may request that processing of your information be temporarily suspended.

7.5 Right to Opt Out of Marketing Communications

You may unsubscribe from promotional emails or messages at any time. This will not affect your ability to use pj66's core services.

To exercise these rights, please contact our support team. We are committed to responding to your request within 30 business days.

8 Protection of Minors

pj66 is for persons aged 21 and above only. Our platform does not intentionally collect any information from minors.

We do not knowingly process information belonging to any minor. If we have reason to believe that a minor has created an account, we close that account and delete the associated information.

If you believe a minor is using our platform, please notify us immediately.

9 Third-Party Connections

The pj66 platform may at times integrate software from third-party game providers such as Pragmatic Play, Evolution Gaming, JILI, or Spribe. These providers have their own privacy policies and are independently responsible for their data collection practices.

pj66 is not responsible for the privacy practices of these third parties. We advise you to read the privacy policies of the relevant providers.

10 Policy Changes

We may update this Privacy Policy from time to time. For significant changes, we will:

• Send a notification to your registered email address
• Display a notice on screen when you access the platform
• Update the "Last Updated" date at the top of this page

If you continue using pj66 after a policy change, you will be considered to have accepted the new policy. If you object to the changes, please contact our support team to close your account.

11 Contact and Complaints

For any questions, requests, or concerns regarding this Privacy Policy, please contact our support team. pj66's support service is available seven days a week, twenty-four hours a day, in both Bengali and English.

After receiving your request or complaint, we will make every effort to provide a resolution as quickly as possible. For formal complaints regarding data protection, please contact our Data Protection Officer by email.